Modules
Industries
Accounting
procurement
sales
CRM
Project Management
HR & Payroll
Website & E-commerce
Inventory / Stock
Asset Management
Help Desk
GO1 CRM
gO1 projects
GO1 market
GO1 resto
GO1 commerce
GO1 pulse
GO1 Budget
GO1 vendor portal
GO1 customer portal
GO1 leads
GO1 webshop
GO1 Recruit
Your Lead Pipeline
Capture, Convert, and Collaborate on Leads, All Inside ERPNext with Go1 Lead
A smart, open-source lead management portal that connects directly with ERPNext, helping you manage inquiries, track follow-ups, and close deals faster.
Customer Portal
Customer Self-Service
Deliver Better Customer Experience
9:41 AM
100%
Open-Source Ownership
Live ERP Integration
Mobile-Optimized Experience
Support Ticketing
Secure, Role-Based Login
go1 customer portal
Go1 Customer is an open-source self-service portal built by Tridots Tech using the Frappe Framework. It integrates seamlessly with ERPNext, allowing your customers to securely access their sales documents — including quotations, orders, invoices, delivery notes, and support tickets — in one centralized platform.
Features Highlights
Quotation Access
Customers can view, download, or approve quotations online.
Share real-time quotes via secure, login-based access.
Reduce email clutter with centralized quote management.
Speed up deal closures with instant quote visibility.
Sales Order History
Customers track all past orders with full status updates.
View item details, quantities, pricing, and delivery timelines.
Filter orders by date, project, or status for quick access.
Enable reordering with one click from order history.
Invoice Downloads
Customers can download tax-compliant invoices anytime.
Centralized access to billing history across transactions.
Improve transparency with GST and breakdown clarity.
No more manual invoice sharing—automated and instant.
Delivery Note Visibility
View shipment records linked to each order or invoice.
Access dispatch dates, delivery status, and logistics info.
Confirm order fulfillment with delivery note downloads.
Build trust with full post-order documentation access.
Support Ticketing
Raise product or order-related issues directly from the portal.
Link tickets to specific orders, invoices, or delivery notes.
Track resolution status with ERPNext’s built-in issue flow.
Streamline after-sales support for better customer satisfaction.
Faq's
Common Questions & Answers
Get the clarity you need with these commonly asked questions.
They are added via ERPNext’s Customer Doctype and given login credentials to securely access their records.
Yes. You can modify the UI, add custom fields, and even redesign workflows using Frappe.
Quotations, sales orders, invoices, delivery notes, and support tickets — based on their permissions.
Yes. All data is fetched live from ERPNext modules, ensuring consistency.
Yes. The portal includes a built-in interface to submit and track support issues via ERPNext.
No. It’s free and open-source under the MIT license.
Absolutely. Each customer gets scoped access and cannot view other customer data.
Who maintains Go1 Customer?
It is developed and maintained by Tridots Tech, with optional support services.
Is the portal mobile-friendly?
Yes. The UI is fully responsive and works on any device.
Any business using ERPNext that wants to reduce support load and enhance customer transparency.
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