Open Source ERP

ERPNext for Service Industry

Maintain and operate business system for peak performance

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Why Choose ERPNext for Service Industry?

From first contact to final delivery—ERPNext empowers service teams with the visibility, automation, and agility needed to exceed customer expectations and scale efficiently.

Customer-Centric

Track, manage, and retain your customers with seamless communication and a 360° view.

Billing Simplified

Generate recurring invoices, manage subscriptions, and set up custom billing plans with ease.

Effortless Project Tracking

Manage client projects, track time, and monitor progress through Gantt, Kanban, or Calendar views.

Service & Support Excellence

Log support tickets, warranty claims, and service visits—ensuring full accountability and timely service delivery.

Complete Integration

Connect departments—from sales and accounting to HR and inventory—for a unified workflow.

Fully Customizable & Open Source

Tailor every module to suit your exact business needs.

Best ERP For Service Based Industry

Go Beyond business automation with Tridots Tech

To enhance the level of productivity, service quality, and competitiveness in IT or other on-premise based service businesses (Example: Consultants, traders, manufacturers, lawyer), Tridots Tech offer a pool of ERPNext solution that identify new opportunities, define better business process, effective in managing teamwork, resulting in client or customer satisfaction.

Our ERP service platform remains a sustainable solution that reduces uncertain revenue churns, resource-intensive operations, and time-consuming or complex tasks.

We offer customized ERP implementation, development, and support services to several managed service businesses ensuring prolonged satisfaction and relationship.

Benefits of ERP in Service Industry

HR teams spend 60% of their time on repetitive administrative work instead of strategic initiatives.

Perfect ERPNext Modules Tailored for Service-Based Companies

Bring new opportunities to professional service industries with our ERP development system that navigates end-to-end trends and pain points.

Customer & Marketing Management

Enhance customer engagement and streamline campaign efforts with tools designed to grow service-based businesses.

Manage Your Customers

Manage Marketing Campaigns

Subscription Plans

Manage Your Customers

Save customer name, contact, email details

Allot sales & account managers

Add Tax templates & manage tax categories, IDs

Auto currency calculation for abroad clients

Manage Marketing Campaigns

Create Email campaign templates easily

Manage customers individually or in groups

Email Segment customers under different campaign

Schedule multiple campaigns at once

Subscription Plans

Setup diverse subscription plans

Add tax and discounts to subscriptions

Setup experimental period for subscription

Replication of subscriptions can be done at varying intervals

Automated invoices are generated after trail period

Project & Service Management

Optimize project delivery and service quality through integrated tools built for service operations.
Project Management

Service Help Desk Support

Service Level Agreement (SLA)

Service Maintenance Visit

Service Maintenance Schedule
Project Management

Daily Timesheet management

Task, resources, costs, people management

Project defining, planning and scheduling

Sales contract and sub-contract management

End-to-end project reporting

Service Help Desk Support

Customers can raise issues or enquiry via forms or email ID

Custom Help desk form templates

Categories concerns based on leads, project, infrastructure, etc

Manage enquiry based on Priority-wise (less, medium, high)

Customizable Status (open/close) of every enquiry ticket

Service Level Agreement

Specify scope, sale, material requirement of project

Note expected and delivery date of project

Mention cost MRP of work orders

Track material consumption & batch records

Informal or legal binding document

Service Maintenance Visit

Incoming customer appointment order

Record of scheduled and unscheduled item

Allot sales person or engineer respective task

Accomplist visit and update the status of work

Service Maintenance Schedule

Admin or sales person can generate schedules

Allot maintenance item to sales person

Service is planned based on predefined periods

Warranty & Financial Management

Gain financial control while offering value-added support features like warranty tracking and multi-currency handling.
Record Warranty Claims
Multi-Currency Accounting
Billing & Pricing
Record Warranty Claims

Select serial number of item on warranty claim

Serial number details of project or customer solution

Centralized entry of unit in and outs of warranty

Update resolution details of warranty claim

Multi-Currency Accounting

Centralize financial datas

Manage accounts receivable & payable

Manage cash flow, accurate job/project cost

Simplified budgeting, forecasting, activity-based pricing

Manage different currency transaction with reports

Billing & Pricing

Auto generate billing sales invoices to clients

Monitor Customer details and sale item info

Send request to customers to receive payments

Custom SMS or Email reminders

Create custom print templates for billing

Platform Flexibility

Customize and adapt the ERP to match your unique business needs.
Quick Customization
Quick Customization

Craft custom print forms and invoices

Custom email templates for campaign

Last min editing is possible in billing

Hide field access based on user role

ERPNext

vs

Traditional Software

Core Feature

Tridots ERPNext for Services
Conventional ERP for Service Sector
Project & Task Management
Built-in task tracking, milestones & billing
Add-on module or separate integration
Timesheet & Billing Integration
Real-time timesheet linked to invoicing
Requires third-party billing tools
Client Communication & Support

CRM, Helpdesk & email linked to service tasks

Manual or handled outside the ERP
Service Performance Analytics
Dashboards for utilization, project profit, SLA tracking
Basic reporting, no real-time analytics
Flexible Pricing & Contracts
Supports hourly, fixed-rate, or retainer billing
Limited billing models supported

Why Choose Tridots Tech?

Tailored ERP solutions to streamline service delivery and drive operational efficiency
Domain-Focused Implementation

We align ERPNext to your specific service workflows.

End-to-End Automation

Automate projects, billing, and helpdesk in one system.

Reliable Support

Get training, upgrades, and expert-led optimizations.

Get Started Today

Let Tridots Tech streamline your accounting with ERPNext’s most powerful features.

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Faq's

Common Questions & Answers

Get the clarity you need with these commonly asked questions.

What is ERPNext and how is it different from other ERP software?

ERPNext is a powerful open-source ERP system that adapts to your business needs. Unlike traditional ERP software, it’s highly flexible, cost-effective, and customizable for SMEs and enterprises alike.

Is ERPNext suitable for small and medium-sized businesses (SMEs)?
Absolutely. ERPNext is designed with SMEs in mind—offering powerful tools like accounting, HR, CRM, and inventory management without high licensing costs.

What industries do you serve with ERPNext solutions?

We use an incremental approach, modernizing your system in phases while keeping the existing system operational. This minimizes disruption and allows your team to continue working throughout the process. We also conduct thorough testing at each phase to ensure compatibility and functionality.

Can ERPNext be customized for my specific business processes?

Yes. Our ERPNext developers tailor the system to your workflows, from custom forms to automation and integrations—ensuring a perfect fit for your operations.

Is ERPNext available on mobile devices?

Yes, ERPNext is mobile-responsive and accessible via browser or mobile apps (iOS & Android) for on-the-go access to key business data.

Do you offer cloud hosting for ERPNext?
Yes. We provide cloud-based deployment on secure, scalable servers—no need for local installations or infrastructure management.
How secure is ERPNext for handling sensitive business data?

ERPNext follows strict data protection standards. At Tridots Tech, we add additional layers of encryption, role-based access, and backup strategies to keep your data safe.

Can ERPNext handle accounting and GST compliance in India?

Yes. ERPNext includes built-in accounting tools and supports Indian GST, TDS, and statutory reporting out-of-the-box.
How long does it take to implement ERPNext with Tridots Tech?
Depending on complexity, a basic ERPNext setup can be deployed within a few weeks. Customizations, data migration, and training may extend timelines.
What kind of post-implementation support do you offer?
We offer dedicated support through SLA-based plans—including bug fixes, user training, upgrades, and feature enhancements.

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